Introduction
2
Hallo
WELCOME
Welcome to the Medical Department (MD) official operational doctrine and handbook.
### Medical Department Handbook
Welcome to the Synergy Incorporated Medical Department (MD).
The Medical Department is tasked with maintaining personnel health, administering emergency trauma response, staffing clinical medbays, and safeguarding the facility against biological and physiological crises.
#### Departmental Scope
- **Facility Healthcare**: Providing clinical treatment to all operational personnel.
- **Combat & Trauma Triage**: Rapid field deployment during sector incursions and containment alerts.
- **Inspection & Evaluation**: Administering physical and psychological clearance examinations.
Labels
LEGEND
Operational label hierarchy and priority levels across handbook regulations.
### Handbook Label System
The cards and regulations within this handbook utilize color-coded priority labels:
- **HR (Red)**: High Rank directives, administrative authority, and command protocols.
- **MR (Purple)**: Middle Rank supervision, clinical guidelines, and event hosting rules.
- **LR (Green)**: Low Rank operational duties, medbay maintenance, and field assistance.
- **IMPORTANT INFORMATION (Yellow)**: Critical facility protocols and mandatory standards.
- **MINOR INFORMATION (Lime)**: General departmental notices, helpful tips, and workflows.
Regulations
3
On site Behaviour
MANDATORY
Conduct standards, demeanor, neutrality, and radio protocols for medical personnel.
### Section 1: Professional Conduct On-Site
All Medical Department personnel represent the core humanitarian and physiological integrity of Synergy Incorporated.
1. **Professional Demeanor**: Medical staff must remain calm, articulate, and objective at all times, even under crisis or active combat conditions.
2. **Radio Protocols**: Use departmental channels strictly for triage updates, medical emergencies, and dispatch alerts.
3. **Neutrality & Care**: Medical aid must be rendered without bias. In non-combat zones, treating injured personnel is top priority.
4. **Weapon Safety**: Defensive sidearms may only be drawn in self-defense or when directly authorized during containment breaches.
Duties
SOP
Medbay clinic staffing, emergency dispatch, health evaluations, and sterilization.
### Section 2: Departmental Duties
Medical operatives are responsible for active healthcare maintenance across facility sectors:
1. **Medbay Staffing**: Maintain continuous coverage of clinical examination rooms and trauma beds.
2. **Health Checkups**: Perform scheduled personnel physicals and field diagnostic tests.
3. **Field Dispatch**: Respond promptly to radio distress calls and trauma alerts.
4. **Sterilization & Storage**: Ensure all surgical equipment and medicinal cabinets are locked and sterilized according to BSL protocol.
LoA's
POLICY
Leave of Absence policy, filing requirements, 14-day limit, and return protocols.
### Section 3: Leave of Absence (LoA) Policy
If you are unable to fulfill weekly quota or attend operations due to real-life commitments:
1. **Filing Method**: Submit an official LoA request via the Clanka Discord bot (`/requestloa`) or through the personnel dashboard.
2. **Requirements**: Minimum time in department or valid standing. State exact return date and concise rationale.
3. **Maximum Duration**: Standard LoAs may not exceed 14 consecutive days without High Command approval.
4. **Return Notification**: Upon resuming active duty, file an end-inactivity alert or run `/endinactivity`.
Equipment
1
Standard Medical Loadout
EQUIPMENT
Field medical scanners, trauma kits, automated injectors, and biohazard scrubs.
### Section 4: Standard Issue Medical Gear
Medical staff must carry their authorized utility equipment:
- **Diagnostic Scanner / Vitals Monitor**: Field assessment of pulse, oxygen saturation, and internal injuries.
- **Advanced Trauma Kit**: Hemostatic bandages, suture kits, burn gel, and splints.
- **Automated Syringe Injector**: Standard epinephrine, coagulants, and analgesics.
- **Protective Medical Scrubs / Lab Coat**: High-visibility sanitized protective wear.
Logging & Events
2
Activity
LOGGING
Activity point calculation (1 AVP per 60 mins), 5-day expiration window, and anti-AFK policies.
### Activity Logs are used to earn promotions based on your time on-site. You are awarded **1 activity point** for every **60 minutes** you log.
If you are suspected of AFK’ing for the majority of your log, your activity log will be invalidated and you will be issued a warning or in repeated situations a strike.
### ALL LOGS HAVE A EXPIRATION DATE OF 5 DAYS
### (this is to prevent people stacking up logs over months and suddenly dropping them in for a specific HR)
Events
EVENTS
Departmental event point rewards and cooldowns.
### Departmental Events & Point Values
- **Check up**: 3 AVP
- **Personnel Check up**: 2 AVP (60 minute cooldown)
Rank Structure
17
ACCESS L5
Department Head
Directorate
Requirement: Handpick. The first-in-command of MD, final authority.
## Requirement: Handpick
**The first-in-command of MD, the final authority on matters within the division.**
**The person you would call a leader.**
Head of the Council
Directorate
Requirement: Handpick. The second-in-command of MD.
## Requirement: Handpick
**The second-in-command of MD. May make decisions on behalf of the division, procure new content, write regulations, order SR’s as well as HR’s.**
ACCESS L4
Lead Surgeon
SHR
Requirement: Handpick.
### Requirement: Handpick
[TBA]
ACCESS L3
Specialist Surgeon
HR
Requirement: pass HR apps. (or T-HR apps).
### Requirement: pass HR apps. (or T-HR apps, that’s TBA)
HR’s handle most of the minor assignments, they are to follow professionalism onsite
[TBA]
ACCESS L2
Surgeon
MR
Requirement: 140 AVP, 7 EVP, 7 days as Doctor.
## Requirement: 140 AVP, 7 EVP, 7 days as Doctor
TBA
Doctor
MR
Requirement: 100 AVP, 3 EVP, 7 days as Paramedic.
## Requirement: 100 AVP, 3 EVP, 7 days as Paramedic
TBA
Paramedic
MR
Requirement: 72 AVP, 1 EVP (supervised), 7 days as Medic.
## Requirement: 72 AVP, 1 EVP (supervised), 7 days as Medic
TBA
ACCESS L1
Medic
LR
Requirement: 40 AVP and 7 days as Nurse.
## Requirement: 40 AVP and 7 days as Nurse
TBA
Nurse
LR
Requirement: 16 AVP and 7 days as Assistant Nurse.
## Requirement: 16 AVP and 7 days as Assistant Nurse
TBA
Assistant Nurse
T-LR
Requirement: Pass T-LR phases.
## Requirement: Pass T-LR phases
TBA
ACCESS L0
Intern
ENTRY
Requirement: Pass recruitment applications.
## Requirement: Pass recruitment applications
TBA
[MD] • Column
Card Title
Last reviewed: 2026-09-20